This is a Effective Date: May 13, 2025
Website: passionhubs.com
Overview
Due to the intimate nature of the products we sell—adult novelty items and sex toys—we have strict return and refund policies in place to ensure both hygiene and customer privacy.
No Returns or Refunds After Delivery
All products sold on xxx.com are non-returnable and non-refundable once delivered and signed for.
This is because:
- Once packaging is opened, we cannot verify whether the item was used or sanitized.
- For health, hygiene, and safety reasons, we do not restock or resell used or opened adult products.
Please double-check your order before confirming your purchase.
Discreet Packaging
We respect your privacy. All orders are shipped in plain, unmarked packaging with no indication of the product inside or our brand name. This applies to all orders sent via:
- Private Delivery Service (available in certain areas)
- USPS (United States Postal Service)
Exceptions — Damaged or Incorrect Items
We understand that mistakes and shipping accidents can happen. If your item arrives:
- With the wrong model, color, or specification
- Severely damaged or with obvious signs of shipping damage
- Or is non-functional due to a manufacturing defect (not caused by misuse)
You may contact us for an exchange or refund within 48 hours of delivery.
To request a replacement, please contact us with the following:
- Your order number
- Photos of the product packaging
- Photos of the actual item received
We will review the request and, once verified, arrange for an equivalent product replacement.
Requests submitted after 48 hours will not be accepted.
Payment and Refund Conditions
All payments on passionhubs.com are processed through NowPayments or BitPay using cryptocurrency. These methods ensure complete anonymity:
- No adult product details will appear on your credit card or bank statements.
- We do not store your name, address, contact number, or other personal data.
In rare cases where a refund is approved (due to product defects or shipping errors):
- Refunds will only be issued in cryptocurrency
- Funds will be sent back to the original wallet address used during purchase
Please ensure your wallet is secure and accessible for any necessary refunds.
Non-Returnable Items
For legal, sanitary, and ethical reasons, the following items cannot be returned:
- Opened or used adult toys and novelty products
- Health or hygiene-related items
- Sale or promotional items
- Any product after the delivery is completed
Need Help?
If you have questions or concerns about your order, please contact our support team at:
📧 [email protected]
🕒 Monday to Friday, 10:00 AM – 6:00 PM (EDT)
We appreciate your understanding and thank you for shopping with xxx.com — where your privacy, safety, and satisfaction come first.